Customer Reviews
0 of 0 people found the following review helpful:
 Caveat Emptor!, Jan 9, 2023
The other review is right about Eastbay's "customer service." Not only did they manage to foul up a simple order, but they were incapable of rectifying the situation. Do yourself a big favor and DO NOT order from Eastbay.
0 of 0 people found the following review helpful:
THE WORST "customer service" in the industry, Jan 9, 2023
Caveat emptor! I ordered this short, along with another item, and Eastbay screwed up the order, sending me something I didn't order, while omitting something else that I had ordered.When I called for assistance, they were unable to help me because I didn't have the item numbers at hand-- Eastbay item numbers that are NOT posted on Amazon's website. Their customer service representative was polite and eager, to be fair, but was useless because those virtues were wasted in the service of an idiotic and inefficient system. Save yourself a hassle and DON'T ORDER FROM THEM!
0 of 0 people found the following review helpful:
Costomer Service Review, Nov 28, 2022
Service is extremely bad. Shipping and handling charges are excessive. Once an order is placed don't try to change it. Reps claim even the president of the Eastbay Company can't change an order. I will never again purchase from Eastbay. Tom Dillingham
1 of 1 people found the following review helpful:
 Great, light-weight running shorts, Oct 9, 2023
Beware: these shorts run SMALL! At 5'5" and 130 lbs, built like your average distance runner, I almost always wear SMALL shorts. These arrived, and I had to return for MEDIUMS! Mediums fit me just fine, like smalls from any other brand. Just so you know.Other than that, great, comfortable shorts--EastBay delivered within 4 business days of order, exactly what I had ordered; even return was hassle-free.
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Based on 4 reviews.